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來源:商聚園
建議大家在年前針對(duì)性把所有意向客戶都郵件跟進(jìn)了一遍,告知客人公司的假期安排,最后一個(gè)船期大約是哪一天,節(jié)假日之后最早能發(fā)貨的大概是什么時(shí)候。讓客戶心中有底,提醒客戶做好采購時(shí)間安排,庫存不足的提前安排。同時(shí)可以告知合作客戶,如果有緊急的事情可以電郵、電話溝通,不用介意會(huì)打擾到自己,但是要注意每封郵件、每通電話的溝通都是有效的。
放假期間,郵箱設(shè)置好自動(dòng)回復(fù),一些新客戶有可能不了解中國(guó)的假期,假期期間發(fā)來詢盤或者其他的郵件,如果收不到任何反饋會(huì)影響整體的印象。同時(shí),也配置好手機(jī)郵箱的客戶端。
不要拖著尾巴回家過年,不能結(jié)束的做好記錄了嗎?這么長(zhǎng)的假期,回來什么都忘了,如果不記錄,你會(huì)記不起當(dāng)時(shí)做到了什么地方,前功盡棄!
把聯(lián)系方式備份,帶回家,春節(jié)當(dāng)天可以發(fā)個(gè)短信,或者打個(gè)電話,告知客人今天是我們中國(guó)最重要的節(jié)日,希望能夠把喜悅與你們分享。
附贈(zèng)通知郵件的模板。建議不要照搬照抄,而是活學(xué)活用!
模板1:
Dear xxx
Hope you are fine.
I would like to let you know that we will take our holiday on 日期 and will come back to work on 日期 for our Spring Festival (Chinese New Year).
However, I will check my E-mail time by time. If you have anything in urgent, please feel free to call me at 0086 電話號(hào)碼 or send E-mail to me at 郵箱地址 and we will go back to you asap...
Thank you!
Wish a happy and prosperous new year .
Best regards,
xxx
模板2:
Dear xxx
We would like to take this opportunity to thank you for your kind support all this while.
Please kindly be advised that our company will be closed from 日期 to 日期, in observance of the chinese traditional festival, Spring Festival.
Any orders will be accepted but will not be processed until 日期, the first business day after the Spring Festival. Sorry for any inconvenience caused.
Thanks & Best regards
xxx
模板3:
Dear xxx
We are pleased to inform you that our Chinese New Year holiday start from 日期 to 日期. All the orders placed after 日期 will be processed after we come back from holiday.
Hence our office and warehouse are closed during the above period. Please feel free to contact us at 0086 電話號(hào)碼 or send E-mail to me at 郵箱地址.
Happy New Year to you and your family!
xxx
已經(jīng)放假和快要放假的小伙伴們,先給你們拜個(gè)早年!祝假期愉快!放假回來打開郵箱,滿滿全是詢盤和訂單!
